A straightforward
7-day refund policy.

What is covered

All paid PNG2Vector books, book collections, and monthly or yearly memberships are covered. Each membership renewal charge has its own 7-calendar-day refund window. You may request a refund even if you have downloaded or read a book or used the membership tools; you do not need to report a defect.

There are no return, restocking, or refund fees. These are digital products, so no physical return is required.

Refund amount and timing

We refund the full amount paid for the refunded book, collection, or membership charge, including any applicable taxes, to the original payment method.

We aim to process eligible requests within 5 business days. Your bank or payment provider may take additional time to show the refund.

Access after a refund

The book license, online reading and download access, or paid membership access covered by the refunded payment will be removed. Please delete any downloaded copies of refunded books and stop using or sharing those copies. Refunding a book collection ends access to the books covered by that collection purchase.

Canceling future membership renewals

To stop future charges, sign in to PNG2Vector and open My account → Manage billing, then cancel future renewals. An ordinary cancellation keeps access active through the paid period, unless that payment is refunded.

Canceling future renewals does not automatically request a refund. Email billing within 7 calendar days of the charge if you also want a refund. A refund request does not replace canceling future renewals in Manage billing.

After the 7-day window

Refunds are not normally offered after 7 calendar days, except where required by law. This policy does not limit any rights you have under applicable law.